Eviasoft Cloud

Cookie Policy

Last updated:

Email Marketing sets only strictly necessary cookies, the ones that keep you signed in. We run no analytics, advertising or profiling cookies, which is why you are not greeted by a consent banner.

1. Summary

  • We set 3 cookies, all strictly necessary for authentication.
  • We use no analytics, advertising, or social media cookies.
  • We do not sell or share cookie data, and we do not build advertising profiles.
  • Because nothing we set is optional, no consent is required under the ePrivacy rules, and we do not show a banner asking for something we do not need.

2. What cookies are

Cookies are small text files a website stores in your browser. They let a site recognise your browser between requests, which is what makes it possible to stay signed in rather than re-authenticating on every page.

This policy also covers similar technologies such as local storage, where we use them for the same purposes.

3. Categories

  • Strictly necessary: required for the service to work, authentication, security and load balancing. These do not require consent. This is the only category we use.
  • Functional: remember preferences such as language or theme. We do not currently set any.
  • Analytics: measure how the site is used. We do not currently set any.
  • Marketing: track people across sites to target advertising. We do not set any, and we do not intend to.

4. Cookies we use

NameProviderPurposeDuration
__sessionClerkKeeps you signed in and authorizes requests to your workspace.Session (renewed while active)
__client_uatClerkRecords the last authentication time so the app knows whether a session needs refreshing.Up to 1 year
__clerk_db_jwtClerkDevelopment-instance token used when third-party cookies are unavailable.Session

All of the above are set by our authentication provider on our behalf and are classified as strictly necessary: without them you cannot sign in or stay signed in.

5. Why there is no consent banner

Under the ePrivacy Directive and the GDPR, consent is required for cookies that are not strictly necessary to deliver a service the user has requested. Every cookie we set is in that necessary category, so asking for consent would be theatre.

If we ever add analytics or marketing cookies, we will implement a consent mechanism that blocks them until you opt in, and update this page before those cookies are set, not afterwards.

6. Tracking in the emails you send

This policy covers the Email Marketing website. It is separate from the tracking inside campaigns our customers send, which uses a pixel and rewritten links rather than cookies, and is controlled by the sender.

If you are a customer: open and click tracking can be disabled per campaign, and you are responsible for disclosing it in your own privacy notice. If you received an email: the unsubscribe link in the message stops all further mail from that sender immediately.

7. Managing cookies

You can delete or block cookies through your browser settings. Blocking our authentication cookies will make it impossible to sign in, since the application will not be able to keep your session.

Browser instructions: Chrome, Firefox, Safari, Edge.

8. Changes

If the cookies we use change, we update this page and the “last updated” date. Adding a non-essential cookie will always be accompanied by a consent mechanism.

9. Contact

Questions about cookies or tracking: contact@eviasoft.cloud. See also our privacy policy.